Pawsitive Distribution Pty Ltd ("we", "our", or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information we collect from our wholesale partners, customers, and website visitors.

Information We Collect

We may collect the following types of information:

• Business and Contact Information: Company name, ABN/ACN, contact name, job title, business address, email, and phone number.
• Account and Transaction Data: Order history, payment and billing information, delivery preferences.
• Website and Technical Data: IP address, browser type, pages visited, cookies and usage data.

How We Use Your Information

We use the information we collect to:

• Process and fulfill wholesale orders
• Manage your wholesale account and communications
• Provide customer support
• Improve our services, website, and product offerings
• Send important business updates and offers (opt-out available)
• Comply with legal or regulatory obligations

Sharing of Information

We do not sell or rent your personal information. We may share your information with:

• Third-party logistics providers and couriers
• Payment processors
• IT service providers
• Regulatory authorities where required

Data Storage and Security

We implement a combination of physical, administrative, and technical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include but are not limited to:

• Role-based access control for internal systems
• SSL/TLS encryption for data transmission
• Regular security monitoring and vulnerability assessments
• Secure backup and disaster recovery processes
• Compliance with applicable data protection regulations

Cookies and Website Tracking

We use cookies to enhance your experience and analyze site traffic. You may disable cookies in your browser, but it may affect site functionality.

Third-Party Links

Our site may contain links to external websites. We are not responsible for their privacy practices.

Contact Us

If you have questions or concerns, contact: